To survey on the job satisfaction and job burnout among family doctors in Putuo District and the related factors.

A questionnaire survey on job satisfaction and job burnout was conducted among 164 family doctors in Putuo District from November to December, 2019. There were 103 participants who had completed standardized residency training (trained group) and 61 participants who did not received training (non-trained group). The general situation, job satisfaction and job burnout were compared between two groups; and the related factors were analyzed.

The overall job satisfaction score of family doctors was 116.6±15.2, which was in the "average" level; the job satisfaction rate in the trained group (8.7%) was significantly higher than that in the non-trained group (3.3%) (χ²=9.759). The age (r=-0.161, P=0.039), working years (r=-0.204, P=0.009), professional title (r=-0.217, P=0.005) were the influencing factors for job satisfaction. Job satisfaction was negatively correlated with three dimensions of job burnout: emotional exhaustion (r=-0.202, P=0.010), sense of personal achievement (r=-0.158, P=0.043) and depersonalization (r=-0.193, P=0.013).

The job satisfaction is not high with certain degree of job burnout among family doctors in community health service centers of Shanghai Putuo district. To increase job satisfaction it is necessary to establish a rational work system, optimize the working conditions, enhance incentive measures, and improve psychological status of family doctors.

Job satisfaction; Questionnaires; Job burnout; Family doctor