Healthcare System Reform
Bridging the widening demand-supply gap of public medical service delivery: experience of the Hospital Authority of Hong Kong and its enlightenment
Li Chuanlin, Chen Tong, Mi Yiqun, Gao Chunhui, Zhao Rong
Published 2024-01-02
Cite as Chin J Hosp Admin, 2024, 40(1): 30-35. DOI: 10.3760/cma.j.cn111325-20230727-00040
Abstract
Due to factors such as an aging population, the Hospital Authority(HA) of Hong Kong is facing a contradiction between limited health resource supply and continuously increasing demand. In order to effectively address challenges, the HA prompted three measures to bridging the demand-supply gap. The HA relied on its management system advantages to continuously increase its capital construction to enhance the service capacity of public health institutions; transformed service delivery mode so as to improve the experience, quality, and efficiency of service delivery; established cooperation with private service providers and communities to shunt population health demand. The practices of HA can provide reference for public hospitals and their sponsors in other regions of China.
Key words:
Hospitals, public; Public hospital reform; High-quality development; The Hospital Authority of Hong Kong; Demand-supply gap
Contributor Information
Li Chuanlin
Shanghai Hospital Development Center, Shanghai 200041, China
Chen Tong
Shanghai General Hospital, Shanghai 200080, China
Mi Yiqun
Shanghai Municipal Hospital of Traditional Chinese Medicine, Shanghai 200071, China
Gao Chunhui
Shanghai Children′s Hospital, Shanghai 200062, China
Zhao Rong
Shanghai Hospital Development Center, Shanghai 200041, China