Clinical Research
Study on developing nurse-patient communication process in patients based on CICARE communication model using focus group discussion
Hongpeng Liu, Jing Cao, Jing Jiao, Shuli Guo, Xiangyun Lu, Zhixin Wang, Ning Xu, Xinjuan Wu
Published 2019-04-26
Cite as Chin J Mod Nurs, 2019, 25(12): 1514-1517. DOI: 10.3760/cma.j.issn.1674-2907.2019.12.015
Abstract
ObjectiveTo develop a nurse-patient communication process for patient with cancer in China based on the American CICARE communication model and to provide standardized and processed guidance for communication between clinical nurses and cancer patients.
MethodsTotally 5 clinical nursing experts from a Class Ⅲ Grade A hospital in Beijing were selected by purposive sampling and interviewed using focus group discussion between November and December 2018.
ResultsThe nurse-patient communication process was developed based on the CICARE communication model after two rounds of focus group discussions, whose six steps were polite connection, complete introduction, professional explanation, careful asking, patient response and proper exit, which included role adaptation of nurses, admission evaluation, coordination during hospitalization, case management, care and health education.
ConclusionsA nurse-patient communication process for cancer patients in China is developed using nurse-patient communication models from other countries and clinical nursing practice for reference, which provides a reference for nurse-patients communication and lays a foundation for carrying out the optimal nursing service demo projects and refined management.
Key words:
Neoplasms; Nurse-patients communication; CICARE communication model; Optimal nursing service; Focus group discussion
Contributor Information
Hongpeng Liu
Department of Nursing, Peking Union Medical College Hospital, Beijing 100730, China
Jing Cao
Department of Nursing, Peking Union Medical College Hospital, Beijing 100730, China
Jing Jiao
Department of Nursing, Peking Union Medical College Hospital, Beijing 100730, China
Shuli Guo
Department of Basic Surgery, Peking Union Medical College Hospital, Beijing 100730, China
Xiangyun Lu
Department of Urinary Surgery, Peking Union Medical College Hospital, Beijing 100730, China
Zhixin Wang
Department of Plastic Surgery, Peking Union Medical College Hospital, Beijing 100730, China
Ning Xu
Department of Basic Surgery, Peking Union Medical College Hospital, Beijing 100730, China
Xinjuan Wu
Department of Nursing, Peking Union Medical College Hospital, Beijing 100730, China