To understand the real working experience of pediatric nurses after CICARE communication mode training, so as to provide reference for formulating more scientific communication training program and improving clinical nurses'communication ability in the future.

11 pediatric nurses using CICARE communication mode were interviewed semi-structurally. Colaizzi analysis method was used to analyze the data, and NVivo10.0 software was used to manage, excavate and search text data.

Five themes were extracted: more standardized communication style and more detailed content; more active communication consciousness and more attention to humanities; higher sense of self-worth, motivation of work and learning enthusiasm; obstacles encountered in implementation; training and assessment needs.

CICARE model can improve nurses'active service awareness and clinical communication ability, but it also has some shortcomings in training mode. Nursing managers should pay attention to the problems encountered in the implementation process, provide timely feedback, provide targeted training and standardize assessment to meet the needs of effective communication between nurses and patients, and ultimately improve the overall quality of nursing and nursing satisfaction.

Pediatrics; Nurse-patient communication; CICARE; Phenomenological study