Medical Management
Case study on the refined management of a tertiary hospital in promoting its high-quality development
Huang Jingyue, Tan Jiawen, Li Hui, Zuo Huang
Published 2022-05-02
Cite as Chin J Hosp Admin, 2022, 38(5): 367-371. DOI: 10.3760/cma.j.cn111325-20220309-00185
Abstract
Under the background of the new medical reform, the performance evaluation of public hospitals is become increasingly strict and the operating pressure as well. Refined management of public hospitals is an effective way to improve the operation and management efficiency of public hospitals and promote its high-quality development. In view of the main problems faced in operation and management, a tertiary hospital launched the practice of refined management in May 2019. Through the implementation of the DRG-PPS reform, construction of information-based operation management system, reconstruction of the performance evaluation index system and promotion of Internet hospital diagnosis and treatment services, the hospital effectively improved its medical service quality, clinical path management capacity and department operation and management efficiency, comprehensively advancing high-quality development of the hospital.
Key words:
Hospitals, public; High-quality development; Refined management; Operation management
Contributor Information
Huang Jingyue
lnstitute for Hospital Management of Tsinghua University, Shenzhen 518000, China
Tan Jiawen
lnstitute for Hospital Management of Tsinghua University, Shenzhen 518000, China
Li Hui
lnstitute for Hospital Management of Tsinghua University, Shenzhen 518000, China
Zuo Huang
Medical Information Management Office, The first affiliated hospital of Xi′an JiaoTong University, Xi′an 710061, China